Error Information and Troubleshooting

This section describes the Error messages and how to remedy.

When information with this symbol is viewed, ERROR signal on parallel interface is ON.

Table: Error Information and Troubleshooting
Error tips		Remedy
	\/:*?""<>\| cannot be used for the file name	Ensure to check if such characters as \ / , : ; * ? " < > \| & . SPC (space) are used in the file name.
A	A camera outside the guarantee is connected.	An unsupported camera is connected to the controller currently used.
C	Camera connection is incorrect.	Is camera connected with camera cable? Is camera cable disconnected? Does [Camera Option] of [Camera Image Input] and [Camera Switching] have any Error? Please verify the contents of [Image Mode], then switch off and restart. Setting the Conditions for Using Camera [Camera]
	Cannot add object, Out of range of specified characters of expression.	Incompliant to the conditions of expression. Please verify the contents. Processing Items List Manual, "Precautions"
	Cannot perform model registration	During searching, Classification and flexible searching Please register higher-contrast images as models. Please reduce the level of edge extraction.
	Cannot perform model registration	For fine matching With fine matching, 2 pixels on the edges of image cannot be registered as parts of a model.
	Communications timeout error.	Switch off controller, verify the following contents and then restart. Is cable connected correctly? Does it comply with communication specifications of external devices? Do external devices function normally? When troubleshooting is not possible, controller may be damaged. Please contact our regional branches or regional offices. Setting Communication Specifications (Serial Interface)
E	Error input range. Please input correctly.	Please verify settable range for re-setting.
F	Fan/voltage error.	Switch off controller, and verify if fan is affected. If Error information is also shown after restart, the controller may be damaged. Please contact our regional branches and regional offices.
	Failed to clear scene group	Confirm that a USB disk is set to the controller and try again.
	Failed to save file Check the destination.	Check the following points. Is the capacity of the destination enough? Is the USB disk set to the controller, while the save destination is set to a folder on the USB disk? Or, the controller may not have detected the USB disk.
	Failed to start the window. Memory may be insufficient.	The memory necessary to start the window could not be secured, since available memory is not enough. Check the flow by adjusting the measured region of each processing unit and the sizes of the registered models.
	Failed to switch scene	Is a USB disk set to the controller? To load the scenes of Scene Group 1 and later, a USB disk is necessary.
	Failed to switch scene group or failed to save when switching scene group	The cause of the failure to switch or to save when switching may be that the USB disk was removed from the controller. Set a USB disk to the controller and try again.
I	Illegal expression	Are there the following Errors in settings of expression? Different number of left/right parentheses Connecting separately to TJG/Unit/value/function/operator/comma Operator is set at beginning or end of expression Insufficient or extreme function parameters
L	Low disk space. Please check.	Please delete unnecessary scenes and ProUnits. Please use scene set function and reduce the number of scenes registered into a scene set.
N	No value set. Please set value.	This item must be set. Please set up value.
S	System date setting error. Built-in battery may be consumed.	Low battery (for the backup of date and time data) level. Need to be replaced with new batteries, please return the old batteries to our service offices.
S	System error	Controller failure. Please contact our branches and regional offices.
T	The destination folder cannot be found. Check it.	Check the following points. Have you deleted the destination folder? Is the USB disk set to the controller, while the save destination is set to a folder on the USB disk? Or, has the USB disk been detected?
	The "Search" measurement result may be "NG (Insufficient memory)" with the current setting.	Insufficient memory may occur during measurement. Reset the model parameter. For [Search]: Processing Items List Manual, "When the judgement is NG (insufficient memory)" For [Flexible Search]: Processing Items List Manual, "When the judgement is NG (insufficient memory)" For [Classification]: Processing Items List Manual, "When the judgement is NG (insufficient memory)"
	The selected file cannot be loaded. Check the selected file.	Check the following points. Have you removed the USB disk from the controller after selecting a file (files) of the USB disk? Have you deleted the selected file?(Such as the case when you selected the file on the RAM Disk and the file was deleted via FTP) In addition, the selected file may be corrupt.
	The system has a failure.	The controller has a failure. Contact our office or our representative.
W	Warning range shall be set within the range from judgement lower limit to upper limit.	Please redefine the upper and lower alarming limits such that they are within the range between the upper evaluation limit and lower evaluation limit. Processing Items List Manual, "[Judgement Condition (Trend Monitor)]"