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 Environment Setting Part > Chapter 11 - Appendixes > FAQ

FAQ

When Starting Up

POWER LCD not lit
  • Is power supply connected correctly?
  • Too low supply voltage (DC24V+10%,-15%)?
Monitor views nothing
  • Is monitor ON?
  • Is monitor cable connected correctly?
  • Does monitor have any failure?
  • Is power capacity enough (LCD)?
  • Have you performed "Power off LCD"? If you have, the monitor will recover if you tap on the bottom of the monitor.
Confused monitor images
  • Have power supply and cable generated electric noise?
  • Is monitor cable connected correctly?
Can not input
  • Are the cables of input devices (mouse, etc) connected correctly?
  • Is Angle too big in the case of Touch pen?
Camera image is not displayed, or image is blurred
  • Is lens cover open?
  • Is camera cable connected correctly?
  • Is lens diaphragm the biggest or smallest?
  • Is camera's shutter speed correct?
  • Is lighting method correct?

During Operation

Measurement results not viewed on monitor
  • Are windows other than the Main screen (the Edit Flow window, etc) displayed?
  • Is any setting window open?
    A setting window means a window that opens separately such as the Edit Flow window and the Scene Maintenance window.
The touch screen responses slowly
  • Is it necessary to tap the touch screen continuously and quickly? If yes, the response to operation will become slower.
"NG (Insufficient memory)" is displayed in the "Detail result" area
  • Does a number of a certain processing item, such as Camera Image Input, exceed the limit?
    Creating a New Scene
Image mode cannot be changed

About Parallel Interface

Trigger signal (input) not accepted
  • Are cables connected correctly?
  • Signal cable disconnected?
    You can check the communication status in the Communication Check window.
    Checking the Communication Status (Parallel Interface)
  • Are the windows other than the Main screen (the Edit Flow window, etc) displayed?
  • Is any setting window open?
    A setting window means a window that opens separately such as the Edit Flow window and the Scene Maintenance window.
Signals cannot be output to external devices
  • Is trigger signal input?
  • Are cables connected correctly?
  • Signal cable disconnected?
    You can check the communication status in the Communication Check window.
    Checking the Communication Status (Parallel Interface)
  • Were the test and measurement performed or not?
    Signal cannot be output to external devices during testing measurement.

About Serial Interface (RS-232C/422)

No communication available
No response from controller after a period of operation
  • Is buffer memory of PC fully filled?
    Please verify if data are correctly received according to current settings.
Data cannot be Saved
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