FAQ
During Start-up
POWER LED not lit
- Is the power supply connected correctly?
- Is the supply voltage low (24 V DC +10%,-15%)?
Nothing is displayed on the monitor
- Is the monitor ON?
- Is the monitor cable connected correctly?
- Is the monitor malfunctioning?
- Is the power capacity sufficient (LCD monitor)?
- Have you turned off the LCD? If you have, monitor recovery will occur if you tap on the bottom of the monitor.
Disordered monitor images
- Are the power supply and cable generating electronic noise?
- Is the monitor cable connected correctly?
Cannot input
- Are the cables for input devices (mouse, etc.) connected correctly?
- Is the angle too big when tapping is done with the touch pen?
Camera image does not display/Image is blurry
- Is the lens cap removed?
- Is the camera cable connected correctly?
- Is the lens aperture at the maximum or the minimum?
- Is the camera's shutter speed correct?
- Is the lighting method correct?
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