FAQ

FAQ

During Start-up

POWER LCD is not lit

Is the power supply connected correctly?
Is the supply voltage low (24 V DC +10%, -15%)?

Nothing is displayed on the monitor

Is the monitor ON?
Is the monitor cable connected correctly?
Has the monitor failed?
Is the power capacity enough (LCD monitor)?
Have you turned off the LCD? If you have, the monitor recovery will occur if you tap on the bottom of the monitor.

Monitor images are disordered

Are the power supply and cable generating electronic noise?
Is the monitor cable connected correctly?

Input cannot be made

Are the cables for input devices (mouse, etc) connected correctly?
Is the angle too big when tapping is done with the touch pen?

Camera image does not display/Image is blurry

Is the lens cap removed?
Is the camera cable connected correctly?
Is the lens aperture the maximum or the minimum?
Is the camera's shutter speed correct?
Is the lighting method correct?

Start-up is slow

Was the system connected to a LAN when started?
If the system is started while connected to a LAN, startup may take a longer time.